The Egyptian Theatre is committed to providing a safe environment for all patrons, volunteers, staff, and performers. In order to offer the safest and most enjoyable experience possible, the following policies will be in effect until further notice. Policies may change at any time based on the current health guidance from authorities.
Ticketing and Capacity
At this time, all ticketing for events will be reserved seating to provide social-distancing seating. Extremely reduced capacity is in place to meet current health guidelines. It is highly recommended that you purchase tickets in advance as events may sell-out under the reduced available capacity.
Entering our venue
To give everyone additional space when entering and exiting the Theatre, we are creating staggered entrance times as well as dismissed exiting.
Staggered entrance times will occur as follows based on the ticket buyer last name:
A-F: enter 60-45 mins before event start time
G-L: enter 45-30 mins before event start time
M-R: enter 30-15 mins before event start time
S-Z: enter 15-0 mins before event start time
In order to cut down on congregating at our box office, patrons are strongly encouraged to print their tickets at home or select our e-ticket option.
All patrons are required to wear masks. Masks will not be supplied by the theatre. Masks must remain on while patrons move throughout the venue. Only when the patron has taken their seat may they then remove their mask. Masks must cover mouth and nose at all times when mask is being worn.
Hand sanitizer will be made readily available throughout the venue and patrons are strongly encourage to make use of them.
When moving around the venue, please be aware of the directional arrows which denote ‘up’ aisles and ‘down’ aisles as well as all other signage indicating one-way traffic flow.
When the show has ended, patrons will exit when their row is dismissed by our ushers. This will be done to minimize crowding in order to maintain social distancing. Again masks will be required when the patron leaves their seat and must remain on until they have exited the venue.
Social distanced seating
In order to keep patrons the required six feet apart, we will be implementing social distanced seating. Please note that all events will have assigned seating as well as a limited number of tickets available. Note that there is no elevator access to the balcony.
Concessions & restrooms
With social distanced seating being implemented, it will also be required that patrons seated on the main floor must use the main floor restrooms and concessions and patrons seated in the balcony must use the restrooms and concession stand located on our mezzanine level.
The Egyptian Theatre will be implementing increased sanitation and cleaning practices as our patrons health and safety is paramount to our organization.
- All staff and volunteers will be wearing face masks
- All high touch surfaces will be sanitized prior to events and often during an event
- If multiple events occur in one day, the Theatre will have a minimum of two hours between the last patron exiting our building and the next patron entering in order to sanitize all surfaces in the venue including the auditorium, restrooms and concession stands.
If you are experiencing any of these symptoms of COVID-19, stay home and do not attend an event:
>Fever of 100.4 and above
>Shortness of breath
>Loss of taste/smell
>Shaking with chills
Contact the Egyptian Theatre Box Office in advance of the event to notify us that you can not attend. Call 815-758-1225 and leave a message OR email [email protected] If notice is received in advance of an event, a full refund will be provided.
*Refund policy may defer per event, individual event will list refund policy when purchasing tickets. Event specific refund policy will supersede the above policy.
Note: Ticket Holder contact information may be disclosed to Health Department officials in the event of a potential exposure to assist in contact tracing.
Thank you for your help in keeping us all safe and for supporting this historic theatre. If you have any questions or concerns please contact us at [email protected] or 815-758-1215.